Terms and Conditions

This website is operated as WWW.ROBINHOODBEARDCO.CO.UK

As a consumer/customer of our service, declaration of company policy is accepted and fully understood when visiting and purchasing from WWW.ROBINHOODBEARDCO.CO.UK. By visiting our site you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. We reserve the right to prohibit service to our site given circumstances of unlawful behaviour which may constitute a permanent ban of using our service, such as to damage, disable or corrupt the daily operations of this website or commit to any behaviour acted on as malicious.

Privacy Policy

Please review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to ROBINHOODBEARDCO collecting it and using it for that specific reason only and none other. If we ask for your personal information for a secondary reason, like marketing or any other reason, we will either ask you directly for your complete consent, or provide you with an opportunity to say no, under any circumstance you are not obliged to pass any other information to us unless it’s in the benefit and understanding it’s in relation to your online order, such as : changes in order, address details, contact details, cancellation of order, delivery information or payment information. We may disclose your personal information under the circumstance you violate any such part of our terms of service, all such information would be disclosed to the relevant authorities. To protect your personal information, we take reasonable precautions and follow industry standards to ensure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed without your consent. We reserve the right to change our privacy policy at any time, so please review it consistently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify all consumers here that it has been updated, so that you are aware of what information we collect, how we use it and if any, we use and/or disclose it.

Age of consent/eligibility

By purchasing from ROBINHOODBEARDCOMPANY you agree/consent that :

1.) You are are/above the age of 18, therefore at legal age to purchase such goods advertised

2.) Be the card holder of the valid credit/debit card you provide to purchase from us

 

Party Third Services

In general, the third-party providers used by us will only collect, use and disclose your information for the necessary procedure of allowing them to perform the services they provide to us,  payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. It’s vital you correspond in the insightful manner of reading and accepting our third party service’s privacy policy and terms of service to the clearest understanding. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by ROBINHOODBEARDSCOMPANY's Privacy Policy or our Terms of Service, we will not be liable for any actions taken by the third party, and we encourage the consumer to read the third party’s privacy policy.

Product Information

We ensure that all information, descriptions, photographs and prices of products that appear on our website are correct and 100% accurate to company and consumer standards. Though we aim to keep the site as up to date as possible, the information including product descriptions appearing on this site may not always reflect the product exactly at the moment an order is placed, all product descriptions would be deemed to change if particular product information is pending change at the time of order. In that circumstance all consumers would be notified as soon as possible to reflect and amend the product information sought to have purchased.

Shopify

ROBINHOODBEARDCOMPANY is hosted by SHOPIFY Inc.

They provide us with the reliable online e-commerce platform that allows us to sell our products to the consumer. Your data is stored through Shopify’s data storage, databases and the general Shopify application which they store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It’s encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For your benefit we encourage you to read Shopify’s Terms of Service and Privacy Statement, to be in clear understanding.

Complaints and Disputes

For any reason the consumer of our site wishes to conduct any such complaint or dispute regarding ROBINHOODBEARDCO or any of our products which have been purchased from our store. We welcome freely any complaints or disputes to :

  • Email : contact@robinhoodbeardco.co.uk
  • Or in writing : Robin Hood Beard Company, 77 Lime Tree Road, Hucknall, Nottingham, NG15 6AY

We respectfully consider the views of our customers and we intend on replying to your enquiry with immediate effect to with the intention to resolve any such issues.

You’re Account

You are responsible for ensuring that the personal information you provide to us is up to date, accurate, and true to your knowledge. See our Privacy Policy regarding the treatment of your personal information. If your personal information changes, especially deemed to change in the time frame of your purchase then please notify us by email at contact@robinhoodbeardco.co.uk stating your current changes as soon as possible.

You are responsible for maintaining the confidentiality of your account and password, thus maintaining control of your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorized by you, you should contact us immediately. If you forget your password we will reset it upon your request and resend to your designated email address which you specified when you registered. You will agree not to impersonate anybody else or or to use a false name or a name that you are not authorized to use without consent. 
We reserve the right to refuse service and to terminate all accounts without prior notice if you violate the Terms of Service or if we decide, confidentially disclose your personal information to regulated authorities if deemed necessary out of the control of ROBINHOODBEARDCO.

Reselling of Products

The products that are available on our site, and any samples we may provide to you are for personal use only. You will not sell or resell any of the products or services, or samples, you purchase or otherwise receive from us. We reserve the right, with or without notice, to permanently suspend any further dealings from us to yourself with immediate effect if any actions of the above resulting in the violation of our Terms and Conditions. All such actions are considered illegal activity and will be dealt with in the appropriate manner applicable and referred to the law authorities.

 Prices

All prices advertised on our website are to our knowledge accurate and up to date, all purchases from our website are deemed consumer responsibility to ensure satisfactory contention in agreeing to purchase from our site.

 Overall Company Disclosure

In the interest of ROBINHOODBEARDCOMPANY we may deem necessary to divulge any personal information of the consumer if we are required by law, and/or you violate our terms of service.

Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.